Frequently Asked Questions
What are your shipping options and delivery timelines?▼
We offer standard and express shipping across Australia. Standard delivery typically takes 3-5 business days, while express orders arrive within 1-2 business days in metro areas.
What is your return policy for online purchases?▼
You can return unworn items with tags attached within 30 days of purchase. We offer full refunds for full-priced items and store credits for sale products.
Which payment methods do you accept?▼
We accept all major credit cards, including Visa, Mastercard, and Amex. For your convenience, we also offer flexible buy-now-pay-later options through Afterpay and Zip Pay.
How do you ensure the quality of your garments?▼
M.J. Bale is committed to premium craftsmanship. We source the finest Australian Merino wool and partner with world-class weavers to ensure every suit meets our rigorous standards.
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